Crabtree Property Management
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ABYSMAL
I mean where do I start, just look at all the other reviews!! Seriously do your research and no matter how much you might like a property on a new build site, if Crabtree are the appointed management company, I would strongly suggest not going ahead. I have been in my home for 5 and a half years now and the maintenance of the grounds across the estate is still non existent. It's such a shame Trust pilot doesn't allow you to upload photos. The grass in all the communal areas is getting on for 6ft high (i'm not joking). Yet we pay close to £300 per year fees to these cowboys. Whenever we've challenged what we're actually paying for, we've been told it's admin fees as they haven't adopted the land yet. Haven't adopted the land in 5 years!!! I guess if you're getting paid either way, why bother adopting it, they would actually need to maintain it then. I believe they are closely linked (or actually the same company) as the developers that supposedly still own the land anyway, so basically both organisations are laughing at us. That's Abbey Homes in case anyone wants to know who else to avoid. I wish this was more centrally regulated, the service is beyond appalling and everyone is conveniently in a meeting when you call up, so it's wasted effort trying to get an answer from anyone. The government needs to get a better grip on the state of the developers and maintenance company circus that is ripping off the country. I'm not interested in a response to this, that asks me to send an email, it's empty promises and you shouldn't need to be reminded to manage your sites better. Coming across to your HQ is the only next step I see useful.