Carla

Jul 23, 2026

Good product. Not so good service.

Firstly, we love our windows. The product and installation is great. I’ve marked them lower because the process was not so great. On the day of our install the crew no showed. After waiting several hours we called only to find out the person never came into work that day. We had to reschedule which was fine but they never rescheduled the inspection so then the inspector shows up and is super frustrated, rightly so. Installation day comes and goes. We have someone from power come out for a quality review, which we later found out was just a sales pitch to sell us more stuff. This was very annoying. This was on top of multiple calls and emails asking for feedback. We were staring to feel a bit harassed. Then a couple month after installing our windows they tell us the inspection was never closed and they need to send out an inspector again. At this point we no longer are living in the home and have to coordinate with our tenants. It’s now been several months since installation and they are still calling us weekly asking for feedback. I’ve asked them multiple times to stop calling us. It’s way overboard and feels like harassment.