Centauro Rent a Car
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Terrible service. Never again.
I booked via stressfreecarrental.com, which on my behalf was a mistake. However when I arrived at Alicante airport I was able to bypass the broker and deal with centuauro direct. Firstly, the waiting at the desk was nuts. Nearly an hour. I saw in very small writing on the confirmation email that online checking was available but to be honest reminder emails (same as Ryanair) would have been very helpful. I specifically ordered and booked an automatic car. I drive an automatic at home and we also drive on the left so hence my reasons. At check-in I asked that my booking was an automatic and the assistant confirmed this. Now one of my sons has autism and he was very distressed with the heat and waiting. We found our car and it was a manual gearbox. I wanted to go back to the desk but because my son was very upset I just had to keep going. I was also told nothing of the ticket or scanning to exit the car park. We ended up blocking a lane as well as another family also in the same boat. The wiper reservoir was empty and the language settings for the Infotainment was in Czech. The gearbox was horrible. Obviously no one bothers to even check these things on return. I will never again use this company.