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Arden University
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I was having great difficulty…
I was having great difficulty navigating the new layout. Mandy called me within an hour of me placing my request. After she had tried to work out what I had been asking. Mandy then explained that I had downloaded the wrong thing and talked me through the process reassuring how to do it next time and also explained how to do a few other things too. I didnt feel patronised like i do sometimes due to my FND as I struggle explaining what I mean. I really appreciate your friendly manner and approach with helping me. Thankyou.