Allegro Medical
View company profile →
I have been ordering from you for many…
I have been ordering from you for many years. I have been buying McKesson intermittent catheters monthly for years. But for the past several months you have not sent me my catheters nor contacted me about the catheters and they have not been shipped without me calling and getting upset because I need my catheters so I stay well. It isn't a choice it is life or maybe death from Sepsis. This last order which was placed on July 14th I waited and waited and nothing. I called today and am informed they are on backorder like I can just know by psychic phenomena and also just wait until around August 3rd they might be in. Daah? This is not good business practice. McKesson sucks when it comes to personal selling use. I can't wait for the catheters. And you are not very professional or caring because you didn't contact me via email to say they were on backorder and would be late so I could make an informed decision as to what to do. So I canceled the order. But I need catheters monthly. So I have ordered a new kind MedLine and pray they are good catheters. I can't pay the price for Coloplast that is ridiculous. So MedLine is a good price. I hope to God these catheters come within a few days and that they are good catheters that won't hurt or damage my urethra. Shame on you Allegra. You are the frontman you need to treat your customers better and with more caring not just for the money. I am very disappointed in your service these past many many months. If you wanna keep me then I hope you do better. Plus I have asked for my money back from the McKesson order on July 14th so I expect to get it within a few days.