Rightmove
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Staffer Lewis Henderson Spent Extra Time To Understand and Process Tenancy Reference
I had difficulty crossing the reference hurdle (for a new tenancy) as my financial proof of savings came from a reputable bank with account criteria that was not commonplace. Also, the bank had erred in setting up my accounts on-line ... they had not linked my accounts on-line so it took extra care and intelligence on the part of the RightMove assessor to understand the documentation (which was issued quarterly, not monthly). I was lucky that Lewis Henderson was managing my application file. He understood the documentation met the criteria but he needed to shepherd that information thru the RightMove Referencing "boxes". Without Lewis, I doubt my application would have been successful. Huge credit goes to Lewis Henderson!
