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Oven Door Replacement
Finally fixed on 3rd visit, 1st engineer didn't bring door, 2nd engineer didn't bring screws but brought doors, but today 3rd engineer Ben arrived promptly fixed oven door in 20 mins , was courteous & customer friendly & got job done. Reported around 7th June fixed today 23rd June. Would have given 1 star + service remain a joke, however 5 stars due to Ben & 2nd call handler Mealanie brilliant who took job personally, apologised for horrors , got back to me, sorted problem and arranged for me to be 1st customer this morning. So grateful to them. Please commend her -& Ben who visited today. Do review why when Job reported as Outer Oven Door , no door was brought & effectively right parts not ordered. I had no oven door or use of it for nearly 3 wks & except for today staying in for visits and organising them was a waste of my time. However today all sorted with Customer Service you could only hope for so 5*