Singapore Airlines
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KrisFlyer is a deathtrap for miles
Disappointed with KrisFlyer – A Frustrating Experience I’ve had a very disappointing experience with Singapore Airlines' KrisFlyer program. The biggest issue is the extremely short mileage expiry policy — your hard-earned miles can expire before you even get a chance to use them. The redemption process is frustrating. It’s almost impossible to secure an award booking unless you’re extremely lucky. The typical trap is the waitlist system: you transfer your points (in my case, from Westpac) to book a flight, only to be placed on a waitlist that rarely clears. Meanwhile, your miles continue ticking toward expiration. As a result, I now face losing valuable Westpac points and KrisFlyer miles, with no flight to show for it. It's a deeply disappointing system that feels intentionally stacked against the user. If you’re considering a frequent flyer program, I strongly recommend looking elsewhere — programs like Turkish Airlines' Miles&Smiles offer better value and flexibility.