Singapore Airlines
View company profile →
Vial Liars
I am a sole mother traveling to London from Brisbane and Singapore airline kicked me out of the bassinet seat for the London leg due to ‘an aircraft change’. Then I was told that they have no more bassinet seats as it’s first come first served and I wasn’t first - despite having booked this flight three months earlier (and having been confirmed in the bassinet seat at time of booking). Singapore then lied and lied to me, first promising me the bassinet will be assigned at check in (LIE) and then telling me they will block out the seat next to me so I can lie the baby down to stretch her limbs from time to time (LIE). They have done NOTHING to help me but lied and lied. I am now faced with having a busy, wriggling 5 month old on my lap for 13 hours, alone with a stranger sat next to me which is nothing short of child cruelty and mental abuse of a mother! Oh and I am a silver KrisFlyer member for all the good that has done. Singapore you are disgusting and vile to treat a single mother this way.