Superdrug Mobile
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Will do anything to not uphold offers
Superdrug Mobile were advertising via email a great promotion - unlimited data, calls and texts for £10 month for 6 months. Great! Except they will do their utmost not to give you that offer. You get to the payment screen after entering the promo code (which does work because you see the money taken off) and the site crashes. It tells you to contact customer services so I did. The advisor tells me there's a technical problem so the tech team will fix it next week (this was a Friday). All through the next week they give the same old excuse "the tech team are fixing it". In the end one advisor tells me I have the offer applied as of now (it's not) and another says it won't be until next month. That is not good enough. Don't advertise offers you won't give to customers after you take their money and port over their number! I will be contacting trading standards for false advertising. I will be leaving ASAP.