First Home Improvements
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Lovely new windows, one very happy customerMy job
My job: Fitting 2 new windows to my kitchen. Brilliant service from beginning to end. I was kept informed either by phone or email, all staff being professional, polite and friendly. Initially, I had various queries and questions but all were answered by email promptly, putting my mind at rest. First Home were very accommodating, fitting in with my work load for when the work could be carried out. The installer (Ben Durston) arrived on time, introduced himself and began the job. He worked swiftly, going over and above anything you would expect. The job was finished within the time quoted and to a high standard, my home was left clean and tidy with no mess whatsoever. One small negative point, I feel the sales pitch at the start could have been shorter. On saying that, he was extremely thorough, I was shown an example small window enabling me to see how they were made quality wise and the mechanism and had all my questions answered regarding pricing etc. My new windows look super, I am very pleased. I have no hesitation in recommending First Home Improvements and I will definitely be using them again later in the year.