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Energy Ombudsman
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After having issues with octopus energy…
After having issues with octopus energy for years, we finally decided enough was enough and to come to the energy ombudsman, well what a waste of time that has been, the company haven’t rectified anything - all they have done is waste my time; sent a pathetic letter - supposed to be an apology?and paid a GWG, however still not sorted the problem, the ombudsman have taken their word that they have done as promised 🤣 and closed the case as resolved when it is far from resolved. I’ll be taking this further dragging both the energy ombudsman and octopus with them.