Faizul Hasan

Jun 29, 2024

False information and advertisements

We were told by the executives regarding the amenities and facilities that will be provided by them before buying the package for Umrah. turns out it was a lie. When we called them regarding the problems we were facing, the excetutives then started talking rudely with us. Before buying the package they treat u as if u are their family, but once they get their money. The reality then comes in to the picture. They said that we will be getting 4-5 star hotel including breakfast and dinner. In reality we got a different hotel that too far from the haram (the amount we paid was not justified with respect to the hotel which we got). WOULD ADVICE EVERYONE NOT TO BUY THEIR PACKAGE,