TU
TUI Cruises
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Tell the truth Tui
I phoned Tui to ask when or if they refunded my money for a Marella cruise to Iglu. Why won't they tell me? Do they still have it? Unfortunately the cruise was cancelled due to coronavirus so I requested a refund on 20th March from Iglu. I have made many phone calls and emails to Iglue who promise to refund me as soon as possible. What reason could Tui have for not telling me if they have released my refund.