The Pillow Home
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100% Scam!!!
100% Scam!!!! First, the quality of the pillow was a joke. The website is very deceiving as the 90-day money back guarantee (no questions asked) is also not true. The phone number listed is not in operation. If you copy the listed New Mexico address and paste into Google Earth, you can see there is no such business at this address. We received the instructions for returning and I repackaged the pillow. When I went to the UPS Store, I was told the least expensive shipping option is $576.00. In other words, you are not getting a refund of $79.00 is it costs $576 to return. Very creative scam! Our next step is contesting the charges with our bank and I have already initiated written complains with YouTube where this product is advertised . Chances are all of this business is conducted in the People’s Republic of Communist China. I have reached out to the three organizations which The Home Pillow claims to have earned awards and/or certifications. They are CertiPUR-US, Users Choice 2024 and IF Design Award. While I have already reach out to all three organizations individually and awaiting a response, these too look to be fraudulent claims.