Michaels Stores
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Horrible customer service
I went in to the Carson City store to have the glass replaced in two frames. I arrived between 3:35 and 3:40. I waited behind a couple the lady behind the counter was helping. I waited 10-15 minutes when the lady said (at 3:50) "I am the only one here and I get off at 4, so I won't be able to help you." I said that I just want to leave them to get the repair done. She said I would have to write up an invoice so I won't be able to help you. I drove a 70 minute round trip from Dayton to get this done. Thank you for nothing Michaels.