AM
American Freight Furniture, Mattress, Appliance
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Additional Warranty: What Happens next?
Overall the experience was good. The delivery, setup and removal was timely - as scheduled, My issue was with the conflicting information given to me by the salesperson, Sam, regarding the additional warranty purchased for my selection. Sam told me that information for the warranty would come to via email. After waiting several weeks, I contacted American Freight Furniture and Mattress asking for Sam and was told by the employee that Sam would not available for sometime. I explained my concern and was told that no information would come via email and hung up. To this date I have not received ANYTHING - not a clear understanding about the ADDITIONAL WARRANTY - BE AWARE. I hope this is an isolated incident.