Gaming Heads
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non-responsive support
I placed a pre-order with gaming heads and sent the first payment of 60$. I made a mistake and used a credit card with additional overseas costs even though I have one without oversea fees because I'm often outside of my country. So I contacted gaming heads to change the credit information for the final payment. They sent me the information on how to change it, so that worked seemingly without issues. But when the figure was about to be shipped my credit card company declined the final payment. Gaming heads sent me a copy paste kind of information that I can resolve the issue and they're giving me another try for the payment. I contacted my credit company and they green listed gaming heads for future payments. I forwarded this information and asked to follow through with the payment. I have never received an answer from gaming heads. TLDR; final payment failed and I resolved the issue with the credit card provider but never received an answer from gaming heads