AU
Audley Travel
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Expensive and refuse to refund anything when things go wrong
Audley are very good during the planning stage, but if things go wrong when you are away they are very poor, and if you need to cancel or change anything at the last minute it will cost you dearly as they will refuse refund anything that is cancelled. By way of an update, after raising a formal complaint with Audley, I was eventually refunded about 20% of our losses.