Rightmove
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Righmove messed up our credit reference report.
Righmove were used to do a credit reference application for us regarding a house we wanted to rent via our local estate agents. We were declined by the agent and given various reasons that the report said which didnt make sense. So I requested a copy of the report from Rightmove under the Freedom of information act as we and anyone else reading this have a legal right to see the report Rightmove have conducted on you. So glad we did, as the report is total rubbish and didnt match alot of the information we gave them. Kain at Righmove requested lots of information from us which we provided, but unfortunately the information I gave Kain didnt match what was in the final report. They got my savings wrong, my income wrong, rent shares mixed up and various other issues. As a result we were declined for the property when we shouldn't of been and my partner was in tears for days thinking it was all down to her. If we hadn't of got a copy of the report we would of been none the wiser. So if you get declined, get a copy of YOUR report. I must say, Rightmove, you are a disgrace and should be held accountable for giving incorrect credit references. Trying to rent a property is hard enough as it is in the UK right now, and when you get your foot in the door and get first refusal on a property to then get let down by an inaccurate report. Rightmove, your playing with peoples lives. How many other people do you do this to? Management need to investigate this.