PR
Princess Cruises
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I have never been on cruise before and…
I have never been on cruise before and I had a couple of issues,one about the deposit which said I had not paid and my cruise would be cancelled but I was still on the cruise as they wanted the full amount in July for an October cruise which is normal and the other was about the club medallion app which is beyond useless.I managed to speak to someone after ten minutes and told her the situation but she said in poor English that I needed to speak to another department which she would pass my call to,but no it was back to the main switchboard.Thirty minutes later still no answer.Pathetic customer service,I feel like cancelling with this company.