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Steer Clear of This Company - A Cautionary Tale
If you're considering switching your service to this company, I urge you to reconsider. My experience with their customer support has been nothing short of a nightmare, prompting me to write this review as a warning to others. Right off the bat, dealing with their support team was a massive headache. Every attempt to resolve even the simplest of issues turned into an endless loop of frustration. It's a stark contrast to Eir, which, despite its flaws, now seems like a beacon of efficiency and customer care in comparison. The lack of empathy, understanding, and effective communication from their support staff was baffling. It felt as though my concerns were falling on deaf ears, with no genuine effort made to address them. The entire experience left me feeling undervalued as a customer and convinced that my business was better placed elsewhere. To anyone thinking of making the switch, I cannot stress enough: do not do it. The allure of potentially better deals or services fades quickly when faced with abysmal support. It's not worth the aggravation or the time wasted. Stick with Eir or consider other alternatives that prioritize customer satisfaction and support. In conclusion, heed my advice and avoid this company at all costs. Your time, peace of mind, and business are worth far more than what you'll endure with their supposed "support."