Dumitru Cazamir

Apr 16, 2025

The package arrived opened

The package arrived opened, the box was clearly compromised and it looked like someone had tampered with it. I contacted customer service, but the response was disappointing — the consultant seemed uninterested and just kept asking if the parts were okay. As a customer, I can’t be satisfied when I receive a parcel in such condition, even if the items inside appear intact. A very unpleasant experience, which is why I’m leaving 2 stars.