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Sue Kotin

Sue Kotin

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Sue Kotin

Southwest Airlines logo

Southwest Airlines

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1 out of 5 stars
Sep 9, 2021

I have lost respect for this airline

It is now 12:53 am and we have been sitting g on this plane since 8:15. The staff has lied to us several times saying we will be leaving. My sister has a bad back and told them she needed to get off. They told us that they could not guarantee we would have a flight home tomorrow. They told us we were leaving right then and to sit down. That was 1 1/2 hrs ago. I’ve never seen such disrespect. Southwest was always my favorite. NOT ANYMORE!!!