Worldwide Parcel Services Ltd
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Total lack of service and respect
On the day of pick-up of my parcel the driver from DHL never showed up and never called, but had the nerves to tell WPS that they had been at the pick-up location, and that the parcel was not ready. The parcel had been ready for days, and the person handing it over was ready and available the whole day long. WPS did nothing to sort the collection the same day that was promised, instead they rebooked for the next day, not checking if that day suited me. What's worse; when I complained to WPS about the dishonesty that had happened, arguing that I should not pay in full for a service that had a guy stay at home for an additional day because of a drivers total dishonesty, they decided to cancel the whole shipment, arguing "their service did not suit me".