FA
Fanatical.com
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Honesty, integrity, and friendly!
I am a regular customer, and this time I want to share my last experience with the Fanatical team. Today I bought a game (like I always do) because it was at a great discount. After realizing that, for personal reasons I didn't want to keep the game, I emailed the customer support department with an explanation why I would like the game to be refunded if possible. Daril, the support agent, replied to me and approved my refund! Considering that my request was made today (Sunday, August 10th), it was pleasant to get a reply within a couple of hours with a resolution! Thank you, Fanatical, for an amazing customer experience! I am your customer for eternity!