Greggs
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Spend more time cleaning than serving,
I use Greggs a lot as I love their chicken and bacon baguettes. Their coffee is okay, but there is no consistency with it. It is weak one day and very strong on another. I love the price. My only complaint is that they are always dirty. The self clearing of tables only leaves the tables litter free and not clean. When busy instead of serving more customers they would be far better to have someone cleaning tables, or have wet wipes if some description in a dispenser so that customers can clean their table before sitting down. Tables with food and drink marks and stains spoil the dinning experience. Clean the tables and brush the floor and they would have the perfect operating model.