LY
Lyca Mobile USA
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I wish everyone to have Mr. Fettah as their CS representative on their next call
I've been calling the customer service number all day long, as my phone broke and I needed to switch to a new eSim, to get my same number on another device, and Mr. Fettah, (from the Lyca Mobile USA customer service) helped me with my eSim swapping. He had the patience, the positive attitude, the skills, and also the CUSTOMER SERVICE we've always looked for. I mean, give this man a raise! It might not be a super hard request, but my current phone number is very important to me, and other customer representatives asked me to just change it. Mr. Fettah instead, took the time to investigate what the problem was, and fixed what I needed. THANK U, sir! Great job