Upgrow
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Unresponsive customer support
I initially had a positive experience with this service, but issues began after a billing error. I was charged $149 instead of the remaining $50 balance owed, and my emails to support have gone unanswered for over two weeks. Poor customer support and unresolved billing errors make this service hard to trust. By the way, your chat support is broken and cannot be accessed - appreciate a reply from any of the three messages I sent that aged almost two weeks already. Update: This is an update to my last message, it's Nov 11, 2024. - I got Upgrow's attention after my initial post here the day after. I was able to get my refund on October 29th. Please note if you use this service and you have an ad blocker, you have to pause it. The chat support worked after doing so and the data points improved. I'm changing my rate experience along side the progress I made by using this service.