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Mike Richardson

Mike Richardson

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Mike Richardson

Southwest Airlines logo

Southwest Airlines

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1 out of 5 stars
Aug 16, 2024

Just called Southwest Customer Service…

Just called Southwest Customer Service because I noticed I transposed two letters of my wife's name on the reservation and couldn't figure out why the app or website wouldn't let me correct it. It cost $75 for them to correct it which is ridiculous and took me 30 minutes. That is straight up criminal for an error I noticed on a reservation that doesn't take place for 2 months.