ZI
Zima Dental
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Dental Pod Pro customer support and satisfaction
Received my product (Dental Pod Pro), which was defective upon delivery. I immediately submitted a claim and was notified within a short period of time of hours with linkage and instructions to deal with details, including movie of my defective unit. With exchanges of emails, I was assured that a replacement was on its way and was received within a few days. I am happily using the product which is doing amazing cleaning of my night guard. I particularly was pleased with the immediate and intelligent communications from Zima Dental support; as well as with the quality of the Dental Pod Pro and its sterilizing tablets.