SP
Spectrum Internet
View company profile →
Abysmal customer service
Abysmal customer service. Terrible internet. They amp your prices up and slow your internet down, to the point where I finally checked out Fiber...with another carrier since Spectrum was $4 higher. Why should I up my service with them when I only have two people in the home and they can't handle that with regular internet?! Way to greed your way out of a customer! I'm sure whatever fatcat CEO makes these decisions will be bouncing with their gazillion dollar parachute soon. Back to service, they literally held me hostage on the phone for almost FIFTEEN MINUTES to cancel. I think making it that hard should be criminal.