ZAP-Hosting
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VPS false advertising
I signed up for a VPS because they were advertising the new AMD EPYC hardware. At first everything looked fine, but when I randomly checked the specs one day, I noticed they had quietly moved my server onto old Xeon hardware without saying anything. I contacted support, and they said they could migrate me back, but told me I had to make my own backup “just in case” there was data loss. That should really be their job, but I went ahead and did it anyway. Then they said, “Actually EPYC is full, so we can’t migrate you.” After some back and forth, they offered again, but ended up just moving me right back onto Xeon. That so-called “migration” even caused data loss on my VPS, and their response was basically just “oh, unfortunately that caused data loss.” They kept going in circles, promising me EPYC and then saying they couldn’t. Eventually they offered me a refund, but only in Zap coins. I accepted and used it to buy another VPS, hoping this time it would finally be on the new hardware. Of course, it wasn’t. Still Xeon. Honestly, it feels like straight up false advertising and a scam.