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Elijah

4Reviews
3.0
3 out of 5 stars

Reviews by Elijah

1 out of 5 stars

Beware: HP Envy x360 Warranty Support Is a Nightmare — defective Laptop & Hours of Wasted Time

I bought an HP Envy x360 less than half a year ago, and it has constant sound failures, crashes, and freezes that make it unusable for work. After months of back-and-forth with HP support, countless troubleshooting steps, and sending my laptop in for “repair,” the issues persist. HP’s final offer was a prorated refund of only $475 on an $1,100 laptop — an insulting amount that doesn’t come close to covering a replacement or the time lost. Their customer service feels dismissive, unhelpful, and more focused on avoiding real solutions than fixing problems. Don’t make the same mistake I did — think twice before buying HP.

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