FR
Freebird Airlines
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Free as a bird.
We were booked with TUI. In return you gave us a freebird airline which missed its departure slot at Manchester airport. we had no choice but sit on the Plane for an hour. The flight itself was fine, the staff were great. On our return we were delayed for 5 hours departing from Dalaman due to a technical fault. Their email response said because it was a non EU plane flying from a non EU airport they could only apologise. Hands up to your flight crew, they saved the day.