Economy Energy
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just had a quick look on the reviews…
just had a quick look on the reviews and so many similar to myself , i left in september and here i am now 20 th november still waiting for my refund of the monies extra they was charging me per month on my direct debits . this company is utter rubbish go somewhere else , customer service rubbish. while i was with them i told them i was paying to high a direct debit they said they could not change it till the "end of the year " ,even though i was NEAR £250 in credit , in fact a little later they sent me a message saying they was going to increase my direct debits ARE THEY REALLY THAT STUPID OR DO THEY DO IT ON PURPOSE TO INCREASE EVERYBODY,S "IN CREDIT" BALANCE , DO IT TO EVERY CUSTOMER AND HAVE MILLIONS OF POUNDS OF OTHER PEOPLES MONEY SITTING IN THE BANK EARNING A NICE INTEREST RATE RETURN FOR THEM .BEYOND BELIEF !!!! DO NOT JOIN THIS COMPANY . i already phoned them on october 19th asking where my credit refund was ,i was told they would put it through asap , phoned them again today 20 november guess what been told "its still going through" being processed , absolutely scandalous look they quick to reply here hahaha see below i send a message to THE EMAIL ADDRESS GIVEN and i get a message back from email postmaster - Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist. THIS IS THE PATHETIC COMPANY ECONOMY ENERGY ABSOLUTE RUBBISH , MY NEXT STEP IS THE ENERGY OMBUDSMAN YOU BUNCH OF PATHETIC/INCOMPETENT PEOPLE We’re the Energy Ombudsman. We’re approved by Ofgem - the UK gas and electricity regulator - to independently handle disputes between consumers and energy suppliers. Post: Ombudsman Services: Copyright Licensing, PO Box 1124, Warrington, WA4 9GH Phone: 0330 440 1601