Coffee Friend
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Frustrating and Unresponsive - Not worth it!
The customer service is non existent! I have to chase them then MAYBE they might reply to you but it will take weeks for a response. I had to return my coffee machine because it was faulty and then they got my address wrong for courier pick up which I know I gave them the right address then my coffee machine potentially got stolen by DPD because I had to follow up for my refund 2 weeks later and the courier told them there was nothing to collect but I have clear cctv footage that they collected and sent this to coffee friend but they don’t seem to take it seriously NOR have they responded to my messages and there's still no resolution. Worst customer service. DON'T RECOMMEND!!!