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Autounion, think twice…
This is the second time I have rented a car from Autounion at Athens airport and likely to be the last. On the first occasion the encounter was pleasant and off season, although for some reason most rental companies become arrogant and rude during the peak season, and Autounion was no different. On th second occasion I hired an Economy car 23 days from Athens airport (just outside as they ore actually located offsite) in summer 2019. I was presented with a Nissan Micra, aged and in a very sad condition. On inspecting the car every panel was damaged, both dents and scratches (including the roof). The front bumper was held on with wire to one side and the driver’s door handle was pushed in and was difficult to open. The interior was awful, and the first time I have ever had to take photos of interior as proof of damage prior to hire. Needless to say I protested, although with no luck. I advised I had rented from them before and this was a long rental, although they just didn’t care. There were many newer vehicles, although they stated they don’t lend newer vehicles to longer rentals, although provided no explanation. Noting the damage on the form took ages, accompanied by no less than 48 pics, as I always insist on taking pictures of existing damage. For this vehicle I paid seven hundred pounds, which was in excess of the value of the vehicle in my opinion. Why two stars instead of one...the young lady who tried to be helpful did her best, however her manager was just unbelievably arrogant.