Centauro Rent a Car
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I rented on Jan 30 2025 in Lisbon and I…
I rented on Jan 30 2025 in Lisbon and I was charged $46 car rental protection fee in which i knew nothing about because I wasn’t given a receipt picking or returning the car. The rep asked me if I wanted the protection and I told him “no”. I told him that I had already paid the $13 protection, he told me that it wouldn’t cover the car. When I returned the car waiting for my uber, I noticed that I never received my emailed or paper receipt picking up or dropping the car so I had to go back inside to retrieve a receipt. When I rented in Porto Feb 2 2025. I was asked about the $46 protection again and I declined so the rep told me that I would have to pay $46 or $1200 hold on my credit card so I explained to her that in Lisbon I declined the $46 and she told me that I paid the $46 for the protection, that’s how I found out that I paid the $46 by her telling from the computer. In Lisbon I wasn’t told that I had to pay $46 or put $1200 hold on my credit card so the rep in Lisbon just assumed that I wanted to pay the $46 instead of holding that much money on my card. Centauro is a cheap place to rent from because its rip off. A $1200 hold one a credit card is a lot of money when your on vacation!