Southall Travel
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PROCEED WITH CAUTION
Why Won’t You Refund My Money ? I have replied to your questions but you have not contact me. We have been a victim of a SCAM that involved paying a £1200 deposit to Southall Travel. We do not have any evidence that Southall Travel are involved in the SCAM but after repeated requests they are refusing to refund this money. PLEASE PLEASE RETURN OUR £1200 WE WERE TRICKED INTO PAYING YOU. The case has been referred to the government FRAUD department and have been issued with an official crime number. We have explained the situation to the airline and they have reassured us that Southall Travel can release the flights without penalty. Sadly after numerous calls to Southall Travel we have have repeatedly been told “ IT IS NOT OUR POLICY TO REFUND DEPOSITS “ In the words or Southall Travel “ the only person we can discuss this with is the person that sent the booking email “ THE SCAMMER ! They have no sympathy for our situation. Fortunately we realised the scam prior to paying the balance but as of today we have still lost £1200. Southall Travel, you have confirmed we have been scammed, you have been advised you have no penalty charges by the airline, it is very very poor of you to keep our hard earned money for no reason whatsoever. POTENTIAL CLIENTS BE CAUTIOUS, NO REFUNDS IF YOU ARE SCAMMED I have replied to Southall travel with my contact details ( no contact has been made by ST) as explained the scammer made all communications with ST so I do not have any booking reference I have made numerous attempts to resolve with no ST they do not return my calls as of 15 March Southall Travel PLEASE PLEASE RETURN MY