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AVOID
All appeared well when collecting the car. The problem started when returning the vehicle. They charged €130 for a small amount of sand in the drivers footwell claiming the car was “abnormally dirty”. Despite my offers to vacuum the footwell myself using the hoover next to the car, I was still charged. I even requested the keys be returned to me so I could clean the vehicle offsite as I was still within my hire period. The attendant was aggressive in nature and refused to return the keys. I requested to speak to the manager who was unfortunately not working that day but was reassured he/she would be in touch the next day. I didn’t hear anything again. I contacted customer services who told me they had a transparent policy which states the vehicle must be returned clean inside. I’m still yet to find where in there policy it says this. I’d avoid this company at all costs you less you are prepared to get hit with ridiculous charges for hidden policies.