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Tyson

Tyson

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Tyson

Zoomo logo

Zoomo

View company profile →

1 out of 5 stars
Nov 2, 2023

Terrible rental company

I started a 3 month contract with them on August and they said it would be £160 a month. But avoided mentioning any tax/extra charges that I would have to pay for. It totalled £190. When I checked their site after a month, they reduced the prices dramatically. I wasn't expecting to be able to change my contact but already I felt like I had been finessed. They even tried to overcharge me after my contract ended. They also failed to mention that you need to book a return before you can return the bike and they will keep charging you after the contract until you do. I was fortunately lucky to be able to get my invoice voided as I returned the bike on the day it ended without booking the return but I can not talk for everyone else. Also I have had many accidents while riding in the rainy weather as the wheels are not designed to grip on the road during these situations and I've been injured twice slipping on the rainy roads. They obviously won't pay for liability but demand that I pay them on time? Nah. Avoid renting with Zoomo. They are shady about fees, their bikes are not designed for rainy weather and their support is lacking knowledge when it comes to money or subscription issues.