ID
ID90 Travel
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Booked and prepaid for a rental car but…
Booked and prepaid for a rental car but they never provided us with one. They used a company called Car Trawler as a third party. Both companies use Unethical business practices and partners with horrible customer service. Essentially this company is crooked and took our money without providing us a product or service. They stranded my family (including 3 young girls) in Florida with no transportation. BUT they are happy to keep our money and refuse to provide a refund because it is burried in paragraph 7 of the fine print that they will keep your money even though they have not provided you with the product.