Home Done
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AVOID AT ALL COSTS
I bought a £70 bird feeder from this company. Delivery was smooth although the item looked used and damaged on arrival. It was rusty and the paint was flaking off. It looked like it had already been returned by someone else. I contacted the seller and was advised that I was outwith the 14 day return policy. At this point, I staryed a paypal dispute. After some discussion, the seller agreed to give me a refund and told me that I didn't need to return the item. The refund never materialised so I emailed the seller again. They said that they would refund me once I closed the PayPal dispute. I spoke to PayPal and was advised that once the dispute is closed, they can not assist with a refund. I didn't trust the seller one bit so I esculated the PayPal dispute and now the seller wants me to return the item at my own cost. Even though it's damaged. And at that point, I will get a refund. This is a very underhand and unprofessional company to deal with. Please don't fall into the trap of buying from them. Avoid at all costs.