IMO Car Wash
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Bad Attitude
Having been a regular user at Eaton Socon for the past year since moving here, I went as usual Sunday afternoon. I usually drive home 10 mins away, then wipe the car down to remove the spray from the trim etc., Yesterday I noticed a lot of streaks on the windows on the drive home. When I got there, the whole car was covered in soapy streaks like it hadn’t rinsed off. I immediately rang the number and left a message saying I would come back first thing in the morning to run it through again. The usual guy told me it was because I’d driven off without wiping it down, then claimed there was nothing wrong. I showed him all the bodywork and just said I have to complain at the time & fill out a form. I told him there were other cars coming through, stopping to filll out forms wasn’t an option. Then he said it was head offices fault for not changing the water frequently enough, told me to ring them. His attitude stank, couldn’t care less, and told me to ring HO at 10.00 am. By now another car had arrived, so I couldn’t reverse out, so he reluctantly sent me through on an eco wash (cheapest) then disappeared. I won’t use them again ever - not people I wish to give my money to. Also agree with other reviews, the app is rubbish - please don’t use folks.