HD TV Entertainment
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Products don’t work
Bought 3 x chargers. None of them work satisfactorily. They either charge for a few seconds then stop, or don’t charge at all. HDTV slow to respond to my email complaint. When they eventually replied, they wrongly blamed my devices, and they advised if I wanted a refund I would have to post them back. The address they provided is not freepost, so postage would be at my own expense. This is against the UK regulations for distance selling. UPDATE: Company have now advised me they will partially refund my postage and that is only if their own testing deems the products to be faulty. So I now have to spend more money to return faulty goods. 0/10 for product quality and 0/10 for customer service