ALDI Stores Australia
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Got there in the end
I went to buy an item on special on a Wednesday. I got there before the doors opened. I couldn’t see the item so I asked a member of staff. He didn’t know but referred me to someone else who looked it up on a device and said they never got it in. He wasn’t sure when it would be in so told me to check back each day. So I went again on the Thursday and was told it was now likely to be in on Saturday. When I went back on Saturday, the store manager Arun, told me they had in fact received the item but had sold out. He then rang around all the other stores in the area and found one for me which was put aside. When I picked it up, that store manager, Bibbek apologised for the inconvenience. So in the end the store managers at both Macquarie and Amaroo were excellent. Thank you for the follow up and the successful outcome.