Roger T.

Mar 23, 2017

Very helpful staff, excellent apartments.

We booked two apartments with this company after searching for suitable accommodation for a family ski holiday. I found them very helpful, honest and informative when we were deciding which company to go with. This continued once we'd booked, with quick detailed responses to my enquiries, and they were particularly helpful with my request to arrange for early entry to the apartment as we were travelling with a small baby. The apartments themselves were excellent. They're not brand new, but they are clean and comfortable and very warm. Most things worked well, although we do not get on with electric hobs! There were a few minor issues, but these were dealt with quickly and efficiently. What we particularly liked about these apartments was that they are privately owned so are very homely - we've found some commercial flats to be rather sterile in the past. The situation of the apartments was exactly as described, a few hundred metres on foot to all the important amenities: slopes, lifts, lift pass office, restaurants, bars, shops and ski hire. There is an excellent view from the living rooms and there are balconies on 2 sides which let you get the sun throughout the day. Administration was also fairly efficient, the only slight complaint was a small delay in getting the refund of the security deposit as they had not received and/or expedited the end-of-week report from the cleaning company, but this has all been cleared up now and we'd definitely use this company again.