Lyca Mobile USA
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Hamid BA30899 from Morocco team…
Hamid BA30899 from the Moroccan team took a lot of time to help me get set up with my new SIM card. He also went beyond the call of duty to help me go into my settings and configure the phone for a better network experience. This was a lengthy process that required a lot of numbers and letters to be entered into the phone but Hamid stood by me the whole way and made sure the process was completed correctly. He was a gentleman and gracious to talk to over the telephone. He is an awesome representative for Lycamobile and I would highly recommend that he be promoted to an executive level where he could manage and be responsible over a team of other customer service representatives as to me he would have wonderful leadership qualities, troubleshooting wisdom, high social functioning and work ethic.