HO
Hotter Shoes
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Where is my refund??
I ordered boots in the sale on 31 December 24. On 2nd January I received an email saying order could not be fulfilled till 20 Jan did I want to cancel. I cancelled in writing 6th Jan. 20 Jan still no refund. Contacted hotter they had forgotten to send refund. Apparently did send the next day and I am still waiting to receive it? Am really cross as hotter say once they have sent it (could take 5-10 days AGAIN) nothing more they can do! Eg dont contact not interested. Where is my refund Hotter?